Privacy Policy

This Privacy Policy explains how Asmihqwer Learning (“we”, “us”, “our”) processes personal data when you visit https://asmihqwer.cyou (the “Site”) or enrol on our online programmes in Liverpool, UK. By using the Site you confirm that you have read and agree to this Privacy Policy. We act as a data controller under the UK GDPR and, where relevant, the EU GDPR. In delivering learning services to an employer or partner we may act as a processor following their documented instructions. Data we collect may include identity and contact information (name, email, telephone, address), prior education, employment history where relevant to admissions, records of your classes, assignments and results, and technical data from your device and browser such as IP address and analytics identifiers. We collect information when you apply, create an account, attend classes, submit work, contact support, or interact with cookies on the Site. We use personal data to assess your application, deliver teaching and support, provide access to platforms and content, track progress, issue certificates, handle payments and finance, and improve our services. With your consent we may send programme updates and marketing communications. You can withdraw consent at any time. Our legal bases for processing include performance of a contract; compliance with legal obligations (taxation, accounting, safeguarding); our legitimate interests (service improvement, quality assurance, security and fraud prevention); and consent where required (analytics, marketing). We keep personal data only as long as necessary for the purposes above. Typical retention periods are: enquiry data up to 24 months; learning records for the duration of study and up to seven years thereafter; finance records for at least seven years to comply with HMRC requirements. We may share data with trusted providers who help operate the Site or deliver classes, including learning platforms, video conferencing, messaging tools, analytics, cloud hosting and payment partners. If data is transferred outside the UK/EEA we use appropriate safeguards such as adequacy decisions and standard contractual clauses. You have the right to request access, correction, deletion, restriction, portability and to object to processing based on legitimate interests. You also have the right to complain to the UK Information Commissioner’s Office (ICO). Cookies and similar technologies are used on the Site. Essential cookies are required for login and security; optional analytics cookies help us understand usage. Manage preferences via the cookie banner or your browser settings. See our Cookie Policy for more details. If you contact tutors or support, we will keep records of communications to ensure quality and resolve issues. Classes may be recorded for learners who cannot attend live; recordings are stored securely and access-limited. We maintain appropriate technical and organisational measures to protect data, including encryption in transit, access controls, staff training and supplier due diligence. However, no method of transmission or storage is completely secure. Children’s privacy: our services are intended for learners aged 16+. If you believe a child has provided personal data to us, please contact us at support@asmihqwer.cyou. We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Where changes are material we will notify you by reasonable means. For California residents, the CCPA may provide additional rights including the right to know, delete and opt out of sale or sharing. We do not sell personal information. Contact: Data Protection Lead, Asmihqwer Learning, 19 Castle Street, Liverpool L2 7NU, United Kingdom. Tel: 0121 318 5520. Email: support@asmihqwer.cyou. By continuing to use the Site you consent to this Privacy Policy. If you do not agree, please discontinue use and contact us for alternatives. Where we rely on legitimate interests, we assess necessity and proportionality and implement safeguards such as minimisation, opt-outs and pseudonymisation. If our business undergoes a reorganisation or sale, personal data may transfer to a successor under the same protections.